Citizen's Charter

AVAILABILITY OF SERVICE

Monday to Friday (8:00AM to 5:00PM)

WHO MAY AVAIL OF THE SERVICE:

  • Parents
  • Test-Takers

REQUIREMENT:

  1. Letter Request
  2. Claim Stub
Step Applicant/Client Service Provider Duration Fee Person-in-Charge Location
1 Secure and fill up request slip. Give request to client 1 min None Action Officer Records Section
2 Submit fully filled-up claim slip Receives and examines the authenticity of documents 10mins None Action Officer Records Section
3 Present claim stub Receives claim stub and checks the date of examination 10mins None Action Officer Records Section
4 Clients wait while processing Locate results of examination 20 mins None Action Officer Record Section
5 Release of Examination Result Signs and release documents 5 mins None Action Officer Records Section
End of Transaction